Episode 4: How to achieve positive customer satisfaction

Mind Your Own Business

This course provides an excellent introduction to starting your own business. It is suitable for those seeking inspiration or practical advice. The course is divided into units, teaching the necessary skills and knowledge required to run a business, how to market it effectively, and how to manage finances. Successful entrepreneurs and business tutors feature throughout the episodes, sharing their wisdom and knowledge with learners.

Budget tips and work-life balance

Episode 1

Barriers that you may face when starting up a business

Episode 2

Different promotional methods

Episode 3

How to achieve positive customer satisfaction

Episode 4

The importance of fiscal prudence

Episode 5

Business plans, cash flow forecast & record keeping

Episode 6